This error happens if you installed the optional Maxtor FireSCSI Extension Set at the same time you installed the Maxtor Utilities.

At the Apple Menu choose: Control Panels / Extensions Manager. From the View menu, select as Items. Click on the Name column (near the top of the Extensions Manager window). This will lists extensions in alphabetical order. Find the following extensions and uncheck each one to disable it from loading:

• FireSCSI Expert
• FireSCSI Maxtor Enabler
• FireSCSI RBC RAID Enabler
• FireSCSI Support

Shut down your Macintosh from the Special menu in the Finder. Boot up the computer again. Your Macintosh should now start up properly.

Note: The FireSCSI extensions must be enabled if you are using the QuickStripe RAID 0 functionality of the Maxtor Utilities and may be required for other manufacturers’ FireWire devices to function properly. Do not disable the FireSCSI extensions if you have set up a FireWire RAID with the Maxtor Utilities or if the FireSCSI extensions are required by another FireWire device. As a workaround, unplug your Maxtor Personal Storage drive from the FireWire port on your Mac before starting up the computer. Turn on your Mac, wait until it has completed the startup process, and then connect the drive to the FireWire port on the computer. The drive should be recognized properly by the system.

• http://www.nyx.net/~sgjoen/disk.html This document describes how best to use multiple discs and partitions for a Linux system. Although some of this text is Linux specific, the general approach outlined here can be applied to many other multi tasking operating systems.

• http://tldp.org/HOWTO/Hard-Disk-Upgrade/index.html
  This document describes how to copy a Linux system from one hard disc to another.

• http://tldp.org/HOWTO/Partition-Rescue/index.html
  This document describes how to rescue your Linux partition if MS-DOS deleted it.

• http://tldp.org/HOWTO/Partition/index.html
  This document explains how to plan and layout disc space for a Linux system. It talks about disk hardware, partitions, swap space sizing and positioning considerations, file systems, file system types, and related topics. The intent is to teach some background knowledge, not procedures.

• http://tldp.org/HOWTO/Large-Disk-HOWTO.html
  This document covers how to configure disc drives with more than 1024 cylinders for use with Linux.

• http://tldp.org/HOWTO/Root-RAID-HOWTO.html
  This document provides a cookbook for creating a root mounted RAID file system and companion fallback rescue system using Linux initrd. There are complete step-by-step instruction for both raid1 and raid5 md0 devices. Each step is accompanied by an explanation of its purpose. Included with this revision is a generic Linux initrd file which may be configured with a single three line /etc/raidboot.conf file for raid1 and raid5 configurations.

REFERENCE TO THIRD PARTIES AND THIRD PARTY WEB SITES. Seagate references third parties and third party products as an informational service only, it is not an endorsement or recommendation – implied or otherwise – of any of the listed companies. Seagate makes no warranty – implied or otherwise – regarding the performance or reliability of these companies or products. Each company listed is independent from Seagate and is not under the control of Seagate; therefore, Seagate accepts no responsibility for and disclaims any liability from the actions or products of the listed companies. You should make your own independent evaluation before conducting business with any company. To obtain product specifications and warranty information, please contact the respective vendor directly. There are links in this document that will permit you to connect to third-party web sites over which Seagate has no control. These links are provided for your convenience only and your use of them is at your own risk. Seagate makes no representations whatsoever about the content of any of these web sites. Seagate does not endorse or accept any responsibility for the content, or use, of any such web sites.

The name BlackArmor was first introduced in 2008 as a portable Full Disc Encryption drive, however, at that time it was termed the Maxtor BlackArmor.  Now we are extending the use of that product name under the Seagate brand. Seagate BlackArmor is now the family name for a suite of storage solutions packaged for small business.  The Seagate BlackArmor NAS 440 and Seagate BlackArmor NAS 420 network storage servers are just the first two solutions in what will be a complete lineup of BlackArmor products, to include 4 Bay, 2 drive and 1 drive NAS products, Desktop direct attach products and portable products

What are the System Requirements for the BlackArmor NAS 440?

PC On Network

• Pentium III, 500MHz equivalent processor or higher
• Microsoft® Windows® XP or Windows Vista® operating system
  (32-bit & 64-bit support)
• Internet Explorer 6.0 or later, or Firefox 2.X or later
• 256MB RAM or Higher
• CD/DVD-ROM for software installation and system recovery

Mac On Network

• Mac OS X 10.4.11 or later
  (both PPC & Intel-Based Macs supported)
• Apple Safari 3.1 or later
• CD/DVD-ROM for software installation

What is the Warranty Period for the Seagate BlackArmor NAS 440?

The Seagate BlackArmor NAS 440 comes with a 3-Year Limited Warranty.

How much does a Seagate BlackArmor NAS 440 cost?

Seagate BlackArmor NAS 440 and BlackArmor NAS 420 will be available for purchase through channel partners and select retailers at a manufacturers’ suggested retail prices (MSRP) of $799.99 USD for 2TB; $1,199.99 USD for 4TB; $1,699.99 USD for 6TB and $1,999.99 USD for 8TB (expected availability scheduled for May).

What capacities are available with the BlackArmor NAS 440?

The Seagate BlackArmor NAS 440 comes in the following sizes:

• 2TB (NAS 420 ONLY)
• 4TB
• 6TB
• 8TB

What is the Seagate BlackArmor NAS 420?

The 420 is essentially the BlackArmor NAS 440 with these differing characteristics:

• Ships with only two (2) hard drives; the other two hard drive bays are empty.
• The default RAID configuration of a 420 is RAID 1, not RAID 5 like its 440 counterpart

Note: Although you will rarely see reference to Seagate BlackArmor 420, all FAQs found here refer to both Seagate BlackArmor NAS 440 and Seagate BlackArmor NAS 420 products together unless otherwise noted.

How many Users can the Seagate BlackArmor support?

The Seagate BlackArmor servers are targeted to the SMB/SOHO customer and are designed to support up to 50 clients.

What is Seagate BlackArmor Backup and what can it actually back up?

Seagate BlackArmor Backup is a comprehensive Backup Utility made by Acronis and skinned for use with the Seagate Black Armor Family. BlackArmor Backup can perform Full-System, Incremental and Custom backup

How many Seagate BlackArmor Backup client licenses are provided with the Seagate BlackArmor NAS 440?

BlackArmor ships with 10 licenses out-of-the-box, however, additional licenses can be purchased in 2 and 5 -set increments on the Seagate Website.

Can I perform a Full System Backup and/or Restore with the Seagate BlackArmor Backup software?

Yes you can use BlackArmor Backup software to perform Full System Backup of your Windows XP and/or Vista computer.
You can also recover from system problems via the use of BlackArmor Recovery software included on the CD. With this CD, you can boot up your system, access the BlackArmor and Restore from a complete system backup.

Can I use Time Machine to Back Up my Mac to the Seagate BlackArmor NAS 440?

Apple does not support the use of Time Machine with networked drives, with the exception of its own Time Capsule.

What is the difference between Port Aggregation and Port Replication?

The server’s two LAN ports can be configured for link aggregation, which means you can connect both LAN ports to your network at the same time and improve transfer performance. Your BlackArmor server then uses both network connections simultaneously so that it can transfer data at a faster rate.

Note: The speed of your network connection doesn’t change. With link aggregation, your BlackArmor server sends and receives information through both LAN ports at the same time, which increases “throughput”. Link aggregation is not unlike using two hoses to fill a bucket instead of one—using two hoses doesn’t make the water flow any faster, but the bucket fills more quickly.

Alternatively, you can use one LAN port to connect to your network and the other LAN port to set up replication, or archive backup, where an exact copy of the data on your BlackArmor server is created and maintained on a second BlackArmor server.

Can I access the BlackArmor NAS 440 from PCs that are already part of a workgroup or domain?

Yes – by default, the Seagate BlackArmor NAS 440 is configured to join the WORKGROUP Workgroup. However, with a couple of setting changes and Domain Admin authentication, the NAS 440 can become part of a Domain. It is important to point out that other factors need to be addressed before this product can effectively participate in Active Directory. Contact your System/Domain Admin if you require assistance.

Is the Seagate BlackArmor NAS 440 compatible with Linux?

Yes and No. The Seagate BlackArmor NAS 440’s Web UI can enable NFS access to shares when created or modified. These shares can then be mounted using various Linux GUI (e.g., KDE or Gnome) and/or Command-Line usage. Refer to your Linux documentation for more information.

What Protocols are supported?

The following Network Protocols are supported:

• HTTP

• HTTPS

• CIFS

• FTP

• NFS

• Bonjour

• Microsoft Rally

How do I know if my printer will work when connected to the Seagate BlackArmor NAS 440?

The Seagate BlackArmor provides support for USB Printers when properly configured. Windows Users should configure a Network Printer and Mac Users should do the same or trying connecting through a Windows printer if one is configured for Windows Users.

Note: USB, All-In-One (AIO) Printers are not supported

What Levels of RAID are available with the Seagate BlackArmor NAS 440?

By default, the Seagate BlackArmor NAS 440 comes with a pre-configured RAID 5 Volume. The Seagate BlackArmor 420 comes with a pre-configured RAID 1 Volume. However, both can be set with user-configurable RAID 0/1/5/10 & JBOD volumes. By default the NAS 420 can be configured as RAID 0 or 1. The other RAID schemes become available when two (2) more drives are added to the unit.

Are the hard drives in the Seagate BlackArmor NAS 440 hot – swappable?

In the event of a Drive Failure, users can run the BlackArmor in a degraded state and replace the defective drive with a good drive. After which, you can rebuild the RAID volume using the BlackArmor Manager’s Web UI.

Note: Never remove more than one (1) drive from the BlackArmor at any given time while power is on. Failure to do this may result in data loss.

What other replacement parts are available for the Seagate BlackArmor NAS 440?

Along with Hard Drives, you can also replace the following accessories:

• Cooling Fan
• Hard Drive Tray/Sled
• Power Supply

How can I remotely access the Seagate BlackArmor NAS 440?

Users can remotely access and share content with others via Seagate Global Access. Users can also opt to provide remote access through Dynamic DNS as well.

Can I share my music, movies and photos with media streaming devices?

Yes. The BlackArmor NAS 440 is both iTunes Server and a DLNA Compliant Digital Media Server. This means that not only can you store digital content on your BlackArmor NAS 440; you can also stream it to systems using iTunes and other DLNA Media Adapters.

Where can I find more information and/or help for the Seagate BlackArmor NAS 440?

For more information about your BlackArmor server, see:

• BlackArmor Quick Start Guide (printed)
• BlackArmor Manager Help
• BlackArmor Discovery Help
• BlackArmor Backup User Guide
• BlackArmor Backup Help
• Readme file

For more information, please refer to the Seagate Web site at www.seagate.com.

1. The WD icon is also the way that you access the drive’s status, or as in this case, the drive’s RAID status. When the RAID is healthy, you will see the blue WD icon. Clicking on the WD icon opens a short menu that leads to launching the RAID Manager. From there, you can reconfigure the RAID mode of the drive.

   

2. If something happens to the RAID status of the drive, a warning will be issued.

   

For RAID 1 (Mirrored)

1. The WD logo will flash to dark blue, if it’s a degraded RAID 1.

   

2. When you click on the WD icon, a menu opens up showing the WD My Book RAID USB. When you rollover it, another menu pops up giving the status of the drive. In this case, it shows RAID Status: Degraded. Now click on Launch WD RAID Manager.

   

3. When you click on Launch WD RAID Manager, a Drive Configurations window opens up showing what has happen. In this case, a drive has failed and needs to be replaced.

   

4. You will notice in Drive Configurations that you still show a capacity. This is because the drive was part of a RAID 1 configuration, and the data is still available. Once the drive is replaced the data will be rewritten to the new drive.

   

For RAID 0 (Striped)

1. Again, a warning would be issued, if the drive’s RAID status was having problems. In this case, the flashing red means that you are having a problem with your RAID 0 configuration being degraded.

   

2. This time, you would see a red bullet in front of WD My Book RAID USB instead of a yellow bullet, as is found when a RAID 1 Drive has degraded. And in the menu on the left, you would also see RAID Status: Config Problem.

   

3. Clicking on Launch WD RAID Manager opens the Drive Configurations window. This time, however, you would see a 0 under Capacity. That’s because when one of the drives fails while in RAID 0 mode, as it did in this case, you immediately lose all the data. You would need to go to a data recovery company to possibly regain the lost data, if you didn’t have the data saved on another drive.