Raid Recovery Tips

!!WARNING!!
If the firmware upgrade installation instructions are not followed properly the firmware upgrade could be data destructive and/or render your hard drive inoperable. As Seagate does not warrant the data on your drive, in addition to regular back-ups, if possible your data should be backed up before upgrading the drive firmware.  Additional information on backing-up the contents of your drive can be found at www.seagate.com.  Though this firmware upgrade to your product is a change to the product the terms and conditions of your Seagate warranty for the product will remain effective to its normal expiration.  For other warranties on your product please consult the warranty documentation provided by your supplier.

Please verify your drive model number, serial number, and firmware revision using the Drive Detect software.

Caution: Customers utilizing RAID architectures incorporating affected products should back up all data content before upgrading drives with the firmware solution. For some arrays firmware upgrades may cause RAID management software to require an array to be rebuilt. Please consult the technical documentation and procedure recommended by the RAID controller manufacturer for your system prior to upgrading any affected product in an array. Please proceed with caution and contact Seagate Technical Support for assistance.

Barracuda ES.2 SATA Models that are affected.

Product

Model Number

Part Number

New Firmware

Part #

New Firmware

Barracuda ES.2 SATA

ST31000340NS

9CA158-301, 302, 303, 501, 502, 503

SN06

9CA158-510, 511, 512

SN16

ST3750330NS

9CA156-301, 302, 303, 501, 502, 503

SN06

9CA156-510, 511, 512

SN16

ST3500320NS

9CA154-301, 302, 303, 501, 502, 503

SN06

9CA154-510, 511, 512

SN16

ST3250310NS

9CA152-301, 302, 303, 501, 502, 503

SN06

9CA152-510, 511, 512

SN16

Note: The download utility will abort if it is not compatible with your current firmware revision. If your firmware version for these models is already SN06 or SN16, your drive does not need a firmware update. This firmware update procedure is for SATA drives attached to standard SATA controllers. The download utility, SeaFlash, may not see drives attached to RAID adapters and you may need to move the drives temporarily to a standard SATA controller to run the firmware update procedure.

For any other Barracuda ES.2 SATA part numbers not listed above, please contact your OEM for support.

The download is an ISO image which will create a bootable CD.  For instructions on how to create a bootable CD please see: How to burn an .iso image onto a CD.

Click here for the firmware update procedure.